Shipping policy

Thank you for shopping with Plushy Town! We are committed to delivering your unique plush companions safely and efficiently.

🌎 Free Worldwide Shipping

We proudly offer FREE worldwide shipping on all orders — no minimum purchase required.

📦 Processing & Delivery Times

All orders are processed in the order they are received. Once shipped, delivery times typically range between:

3–30 business days, depending on your location.

  • Customers located closer to our fulfillment centers may receive their orders within 3–10 business days.

  • International and overseas deliveries may take longer, up to 30 business days.

Please note that shipping times can vary due to customs processing, carrier delays, peak seasons, or unforeseen circumstances. If you are ordering from across the world, we kindly ask for your patience — your Plushy Town companion will be worth the wait!

🛃 Customs, Duties & VAT

Plushy Town is not responsible for any additional customs fees, import duties, VAT, taxes, or other charges that may be applied by your country upon arrival.

These fees are determined by your local customs authority and are the responsibility of the customer.

If your country requires a tax identification number (such as VAT, EORI, CPF, etc.), you must provide it:

Failure to provide required tax information may result in shipping delays.

📬 Shipping Questions

If you have any questions regarding your shipment, delivery times, or tracking information, please contact us at:

plushyytownn@gmail.com

We are always happy to help and ensure you have the best Plushy Town experience possible!